Susan Austin serves as career services director for the on-campus students in the Carolina MPA program. She is co-editor of Managing Local Government Services: A Practical Guide, which was published by ICMA in 2007. Austin worked for 14 years in the private sector as a retail manager and buyer. Immediately prior to joining the School of Government in 2001, she was a Governor's Public Management Fellow in the NC Department of Environment and Natural Resources. Austin earned a BA in political science and an MPA from UNC-Chapel Hill.